Understanding Your Bill
Each month, you should receive your billing statement around the 7th. Your energy bill is due upon receipt, with the final payment date on the 20th of the month. If the 20th falls on a weekend or holiday, payment may be made on the next regular business day. Not receiving a bill does not exempt you from payment, late charges, or disconnection. Please contact our office if you do not receive your bill.
Click here if you have questions or concern about high usage on your bill.
Click here for information on payment assistance.
Definition of Terms
Bill Date: The date your bill is generated and issued by the cooperative.
Map Location: A combination of numbers and letters indicating your metering point on McDonough Power Cooperative’s mapping system. This may be used for reporting outages.
Substation: The part of the grid where your power flows from. Our substations throughout the service territory include: Macomb, Colchester, Ponemah, Cameron, Industry, Breiner, Woodland, Kington, South Macomb, Monmouth, Table Grove, and Fandon. Substation names are often referenced when communicating outages or system updates.
Due Date: The last day your bill can be paid before a penalty charge is assessed.
Meter #: The unique identification number assigned to your electric meter.
Services: The dates included in the billing cycle.
Days: The number of days in the billing cycle.
Readings: The meter readings used to calculate the number of kilowatt-hours (kWh) consumed.
Meter Mult (Multiplier): A factor that adjusts the meter reading. The meter may require multiple pulses to register one kWh, typically used for services with larger electrical loads.
kWh Usage (Kilowatt-hour): Standard measurement for electricity. One kWh equals 1,000 watts of electricity used for one hour.
kW Demand: The amount of electricity required at a specific point in time.
Fuel Cost: The variable portion of your power rate, reflecting the cost of fuel used by your cooperative’s wholesale power supplier (PPI). This cost can fluctuate monthly and is based on kWh usage.
Energy Charge: The charge based on the number of kWh consumed during the billing period.
Demand Charge: The charge based on the kW consumed during the billing period.
Facility Charge: A fixed monthly charge for maintaining facilities and infrastructure, including billing, meters, and equipment. This charge remains the same regardless of electricity usage.
Deposit: A charge assessed based on prior credit history or disconnection history. Refunded after 12 months of on-time payments or applied to final bill upon termination of service.
Roundup: Small change (only a few cents a month), delivering big benefits. Operation Round-Up provides financial assistance to local community and charitable organizations. See Operation Round Up for details.
State Tax: A tax required by Illinois law, based on the number of kWh used.