January 2016

Rate adjustments to be included in February bill

Rate design is a balancing act between meeting our revenue needs and minimizing member impact. Since we are a not-for-profit organization, we do not need large profits to satisfy far-away owners. Rather, we simply need to recover our costs of doing business, as well as provide sufficient margins to reinvest back into our electric distribution […]

Statewide Surveys

The Illinois Electric Cooperatives are conducting a member satisfaction survey. Random members throughout the state will be receiving the survey questionnaires. SDS Research is conducting the survey on behalf of the Association of Illinois Electric Cooperatives. If you receive one, it’s a legitimate request, so please take the time to complete it. Your feedback plays […]