Outage Updates

To report an outage, please call us at (309) 837-1400.

Only large outages will appear on this page — refresh for live updates.

Please note: It’s important to always report your specific outage to us by calling in. Never rely on your neighbors. When you report your outage, it is tracked in our system. Generally, we will ask our dispatching service to make automated callbacks when we believe power has been restored to an area. If you haven’t reported your outage, we may not realize that your location wasn’t restored with the rest of the service area.